Support Worker

Melbourne, Victoria, Australia expand job description ↓


Djirra supports Aboriginal women's journey to safety and wellbeing and provides legal and practical supports to Aboriginal people experiencing family violence across Victoria. Djirra is an Aboriginal Community Controlled Organisation with a rich history, and we are growing our services across regional Victoria.

The Aboriginal Family Violence Legal Service (AFVLS) is a program of Djirra and an opportunity has now arisen in our Northcote office for a dedicated Paralegal Support Worker to provide support and information to clients who have experienced family violence in Ballarat and the surrounding region. You will work closely with a Senior Lawyer assisting clients to access a variety of legal, social, psychological, cultural, health and other support services to address their needs.


  • Provide support to clients, including at court, and make referrals to counselling, housing and other support services
  • Assist clients to access Family Violence Flexible Support Packages
  • Meet with local Aboriginal organisations and service providers across the region to establish working relationships
  • Participate in our community legal education activities
  • Undertake legal administration tasks, including reception duties, client intake, and assisting the Senior Lawyer with day-to-day management of client files
  • Provide general office duties.

While you are not required to have a legal background, you will gain an understanding of legal processes through your work with a Senior Lawyer.

This position for a fixed term period of 12 months and is based in Melbourne but will require regular travel and possible overnight stays in Ballarat. A current drivers licence is essential for this role.


  • Has had experience or the capacity to gain experience in the provision of case management/support in the area of family violence/sexual assault or other crisis response, including knowledge of relevant service providers.
  • Is proficient in MS Office products and other computer packages/ (CLASS)
  • Ability to prioritise and meeting competing demands with conflicting and critical deadlines
  • Has the ability to effectively communicate and work with local Aboriginal communities and has knowledge of social justice issues within Aboriginal communities
  • Has the demonstrated capacity to communicate emphatically and effectively with Aboriginal people and/or others who have experienced trauma


  • Conveniently located near public transport, ample parking and nearby some great coffee shops, cafes and restaurants.
  • Cultural Awareness training and ongoing support provided by our dedicated full-time Cultural Advisor.
  • Access to a monthly RDO (Rostered Day Off), Christmas leave, Cultural leave, paid Parental leave and annual leave loading.
  • Generous salary packaging options available.
  • An opportunity to participate in our community engagement activities.


To find out more about the position and how to apply, refer to our Get Involved page on our website Only applications received via the website will be considered. Applications must include a CV and covering letter and all applicants must answer the questions at the bottom of the application form.

If you would like to know more about the role or about the work we do, please call Teresa Kyprianou, Human Resources Advisor on 9244 3333 or via email [email protected]

Applications for this position will close upon appointment of the successful candidate.

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Only female candidates are eligible to apply for this position. Are you female?
Do you have a current driver's licence?
Have you held your driver's licence for more than 12 months?